Privacy Policy

Ferren Family Counseling (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information you provide through our website, https://ferrenfamilycounseling.com.

When you visit our website, we may collect:

• Personal information you provide directly (such as name, phone number, email address, or information submitted through contact or appointment request forms).
   
• Non-personal information automatically collected (such as IP address, browser type, pages visited, and cookies, if enabled).
   

We may use the information you provide to:

• Respond to your inquiries or appointment requests.
   
• Provide updates about our services, if you opt in.
   
• Improve our website and user experience.
   

We will never sell or rent your personal information to third parties.

We may use third-party services such as Google Analytics or social media integrations to better understand how our website is used. These services may collect information as described in their own privacy policies.

While we take steps to protect information submitted through our website, please note:

• Website forms, email, and text messaging are not fully HIPAA-secure. Please do not include sensitive health information when using these methods of communication.
   
• Confidential client records created during the course of therapy are protected under HIPAA and applicable state laws. Those records are maintained separately and securely, and are not shared through this website.
   

• You can disable cookies in your browser if you prefer not to have this information collected.
   
• You may contact us to request correction or deletion of personal information you have submitted through our website.
   

We use reasonable safeguards to protect the information we collect. However, no method of online transmission or storage is 100% secure.

If you have questions about this Privacy Policy, please contact us at:

Ferren Family Counseling
📞 Phone: 901-498-9126
📧 Email: ferrenfamilycounseling@gmail.com