Therapy Is For Everyone
Ferren Family Counseling
Everyone experiences feelings of anxiety, stress, sadness, and other feelings that are difficult from time to time.
Everyone experiences feelings of anxiety, stress, sadness, and other feelings that are difficult from time to time.
Ferren Family Counseling’s message is to “Learn, Heal, Thrive” and we want to help you do just that: to have healthy relationships with others, to make positive life choices, to maintain physical health and well-being, to learn to handle the ups & downs of life, or to discover and grow towards your potential.
We are a practice of dedicated, experienced mental health professionals who believe in working with our clients to maintain and improve their overall well-being. We firmly believe that Therapy is for Everyone, and we welcome clients of all backgrounds and identities.
Anide is a Licensed Professional Counselor specializing in trauma, anxiety, depression, family conflict, and life transitions. She integrates evidence-based approaches, including TF-CBT, CBT, and Motivational Interviewing, to support clients in navigating challenges and achieving growth.
Mary Beth is a Licensed Professional Counselor specializing in anxiety, depression, trauma, grief, and life transitions. She uses EMDR, CBT, mindfulness, and positive psychology to create a supportive space for healing and growth.
Madeline is a Licensed Professional Counselor specializing in anxiety, depression, ADHD, Autism, and self-esteem. She uses CBT, Solution-Focused Therapy, and Play Therapy to support clients in a compassionate, strength-focused space.
Cathi is a Licensed Clinical Social Worker in Tennessee and Florida who works with adults to foster self-awareness and positive change. She integrates CBT, EMDR, mindfulness, and grief counseling from a strengths-based perspective, offering a compassionate, judgment-free space.
Shadeau is a Licensed Master Social Worker specializing in trauma, anxiety, depression, and life transitions. She uses EMDR, TF-CBT, and the Neurosequential Model of Therapeutics to support clients aged 6 and older in individual, couples, and family counseling.
Will is a Licensed Professional Counselor specializing in trauma, anxiety, depression, and relationship challenges. Using Person-Centered Counseling, CBT, and Family Systems Therapy, he helps clients 18 and older navigate personal growth and meaningful change in a supportive, accepting environment.
Danielle is a Licensed Clinical Social Worker with over 20 years of experience working with children, adults, and families. She specializes in anxiety, depression, trauma, and behavioral issues, using CBT and play therapy. Danielle is available for telehealth counseling for individuals ages 10 and older.
Jessica is a Licensed Professional Counselor with 10 years of experience working with children, adolescents, and families. She uses mindfulness, DBT, and CBT to help clients navigate emotional regulation, family conflict, and life challenges.
Novia is a Licensed Clinical Social Worker specializing in depression, anxiety, OCD, anger management, and life transitions. She uses an eclectic approach, integrating CBT, DBT, and ACT to meet individual needs. Novia also offers faith-based counseling and works with clients via telehealth.
Jennifer is a Licensed Professional Counselor with expertise in trauma, family dynamics, and behavior therapy. With extensive training in TF-CBT and EMDR, she offers individual, couples, and family therapy. Jennifer's trauma-informed, client-centered approach ensures tailored care for each individual’s needs.
Abigail is a National Certified Counselor passionate about helping individuals heal from trauma, anxiety, depression, and grief. She is an LGBTQIA+ affirming counselor focused on mind-body connection. Abigail holds a Master’s in Clinical Mental Health Counseling.
Lisa Hoyle is a Licensed Master Social Worker (LMSW) and a Certified Clinical Partner Specialist (CCPS). She specializes in betrayal trauma, especially for partners affected by sexual addiction, and works with clients on issues such as substance use, grief, life transitions, and relationship challenges.
Matthew Peifer is a pre-licensed therapist specializing in life transitions, grief, and relationship issues, using approaches like ACT, Family Systems Therapy, and Gottman Couples Therapy.
Shayla Reynolds is a Certified Rehabilitation Counselor with over 10 years of experience. She uses evidence-based approaches like Trauma-Focused CBT and Solution-Focused Therapy to help clients with issues such as depression, anxiety, life transitions, addiction, and disabilities.
Lauren is a licensed master social worker in Tennessee, Arkansas, and Mississippi. She uses a person-centered approach with techniques like EMDR, CBT, IFS, and mindfulness to address anxiety, trauma, grief, depression, ADHD, and life transitions.
Hannah is a graduate of Harding University with experience in individual, couples, family, and group counseling. Using techniques like CBT, narrative therapy, and Trauma-Focused CBT, Hannah takes a client-centered approach to help clients build a strong sense of self.
Ciana's role at Ferren Family Counseling is a vital one. She is able to follow up on insurance claims, assist in insurance benefits and eligibility, and respond to inquiries from insurance companies, clients and providers regarding insurance/ billing.
Ruth is the friendly face at our front desk, greeting and welcoming all who enter our offices, answering all calls and emails, and coordinating office needs. She is very essential to how we run, and we are so happy to have her on board.
From managing our social media presence across multiple platforms to planning outreach events, Kyra connects us with the community. Her work ensures that Ferren Family Counseling remains a trusted resource for support, growth, and connection.
From IT, office design, construction, accounts and marketing, Tony is exceptionally skilled in making sure that our FFC buildings and offices meet the needs of the people that work in them, as well as our clients. Note: he only looks grumpy.
Please reach us at ferrenfamilyllc@gmail.com if you cannot find an answer to your question.
Ferren Family Counseling offers mental health support to individuals, couples, and families in need. With 2 locations in the Memphis area - Midtown and Cordova - FFC specializes in offering trauma-informed and client-centered care; personalized, high-quality care within an environment that promotes safety, empowerment, and healing.
Ferren Family Counseling offers a variety of counseling services, including Individual Therapy, Couples Therapy, Family Therapy, Group Therapy, Telehealth, Consultation, and Community Education as means to help our community "Learn. Heal. Thrive."
At Ferren Family Counseling, we work with individuals of all ages, including children, teens, and adults. We provide therapy for a wide range of demographics, including LGBTQ+, BIPOC, couples, and families. Each of our therapists brings their own unique background and experiences to their work. While our practice as a whole is committed to providing personalized care through diverse therapeutic approaches, each therapist may have their own specialized areas of focus and expertise to best meet your needs.
Therapy is for everyone, and we are dedicated to creating a safe, supportive space for all.
Yes, Ferren Family Counseling offers both telehealth (virtual) and in-person therapy sessions. If you prefer the convenience of virtual therapy, we provide secure video sessions for clients in Tennessee. For those who prefer in-person sessions, we have two office locations in the Memphis area:
If you need more information or help deciding which option is right for you, feel free to contact us, and we’ll be happy to assist!
The cost of counseling services at Ferren Family Counseling ranges from $75 to $150 per session for clients paying out of pocket, depending on the licensure status of the therapist. We also offer a sliding scale fee for clients who meet specific criteria. If you have insurance, we accept various providers, and the cost of services will depend on your plan and coverage. For more information about pricing, insurance coverage, or sliding scale eligibility, please contact us directly, and we'd be happy to assist you.
Yes, we accept many insurance plans, including EAP benefits. For those without insurance, we offer affordable rates. Please contact your insurance provider to confirm coverage for mental health/counseling services, as well as details on benefits and financial responsibility. Insurance benefits are determined by a contract between you and your insurance provider, and Ferren Family Counseling does not control these benefits. Our therapists are individually paneled with insurances, so we recommend verifying if the therapist you wish to see is in-network by contacting your insurance provider or calling our office.
We accept a variety of insurance plans, including Aetna, Ambetter, BlueCare, BCBS, Cigna/ Evernorth, Curalinc, Humana, Lyra, Magellan, MedBen, Optum, TRICARE, UMR, and UnitedHealthcare.
The No Surprises Act is a federal law that protects clients from unexpected medical bills. For counseling, it requires us to provide uninsured or self-paying clients with a Good Faith Estimate of the expected costs of services before they begin. If your bill exceeds the estimate by $400 or more, you have the right to dispute the charges through the federal dispute resolution process.
You can book an appointment with Ferren Family Counseling by calling our office or by filling out an online booking form on our website. Existing clients can update and review appointments through our Client Portal.
During your first session at Ferren Family Counseling, we will begin by discussing your reasons for seeking therapy and any goals you have for counseling. This initial session is a time for us to get to know each other, establish trust, and determine the best approach for your treatment. We will also go over important information such as confidentiality, our policies, and what to expect in future sessions. Please ensure that all initial paperwork is completed prior to your appointment to allow us to make the most of your time with your therapist.
We understand that sometimes schedules change, but we ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment. Your session time is reserved specifically for you, and last-minute cancellations or no-shows can affect both your therapist and other clients who may need that time.
To avoid a cancellation fee, please let us know if you need to cancel or reschedule by calling our office at 901-498-9126, emailing our scheduling department at ferrenfamilyllc@gmail.com, or managing your appointment through your Client Portal account. The more notice you provide, the better we can serve all our clients.
All sessions - including Evening and Weekend sessions - are available by appointment only. We do not accept walk-in appointments.
Midtown Memphis: 895 S. Cooper, Suites 1-3, Memphis, TN 38104 and Cordova: 152 Timber Creek Drive, Suite 4, Cordova, TN 38018
Main Line: (901) 498-9126 Billing Dept: (901) 359-1424 Fax: (901) 746-8269
Open today | 09:00 am – 04:00 pm |
Closed on Major Holidays
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